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Abacare supports carers during Carers Rights Day

AN AWARD-WINNING Welsh care agency is backing a national day aimed at raising awareness of carer’s rights this month (November 2020).


Abacare is supporting Carers Rights Day on Thursday, November 26 and says carers, especially those who are unpaid and looking after family members, need to know their rights and how to get support.


Neil Griffiths, Regional Manager at Abacare, which has offices in Rhondda Cynon Taf (RCT) and provides care in the surrounding areas, said: “We are always keen to raise awareness of the amount of people out there who are caring for a loved one on a daily basis, often unpaid, while also having to deal with their own lives and families, so we feel it’s important to spread awareness of Carers Rights Day and make sure those who are caring for someone, know what they are entitled to and how they can get any help and support if needed.”


In a recent survey carried out by Carers UK, it was revealed that unpaid carers are being pushed to their limits and are worried about winter.


Currently four out of five unpaid carers are providing more care for relatives. Seventy eight percent reported that the needs of the person they care for have increased during the pandemic.


Sixty seven percent worried about how they will cope through further lockdowns or local restrictions.


Neil added: “The theme of this year’s Carers Rights Day is ‘Know Your Rights’ and the Carers UK charity wants to empower carers with all the information they need. It has produced helpful guides for anyone caring for family or friends. The guides, which include one for people in Wales, outline people’s rights as a carer and gives an overview of the practical and financial support available.


“As well as this, we want to offer any help and support to anyone out there who might be struggling, so we’re inviting any unpaid carers to call us to have a friendly and informal chat and to receive any support and professional advice they need.


“They can give our RCT office a call on 01443 742645 and speak to one of our helpful and friendly carers about their worries or generally just about their caring role.


“We employ fantastic carers across Wales to look after our service users and we believe it’s extremely important to offer support to them in whatever form they need. If they are finding things particularly stressful, we have members of staff who they are welcome to talk to and discuss any problems with, however we know there are many people out there who are unofficial carers and aren’t paid for the work that they do looking after a family member in their own homes and don’t receive any support.


“It is extremely important that a caregiver has their own space away from caring in order to normalise themselves, even if it’s just the chance to watch TV on their own, have a cuppa or stare out of the window without interruption. It’s also important they have social relationships, even if these are just online or via the telephone during the ongoing restrictions, to help them avoid becoming depressed and isolated and to enable them to talk to friends about non-care issues.


“They need to make sure they take some time to themselves to have a well-earned rest, as looking after someone can often become physically and emotionally overwhelming, so we are inviting anyone who cares for a loved-one in their own home to call us to get some free advice on the different ways they can look after themselves and give themselves a break. We also offer respite care too, so people can get a good night’s sleep and a rest from their role, which is in effect a full-time job 24 hours a day.”


Abacare operates a professional Care Management Team that is committed to providing high quality care to individuals in their own homes.


The large team of trained, specialist, care workers provide positive based outcomes and person-centred care to people throughout the UK. 


Due to the current pandemic, Abacare needs to boost its team numbers immediately, so it can continue to protect its service users and the NHS.


It is calling on anyone who is currently fit and healthy but unable to work, following business closures and restrictions, to sign up for a care role and to help in their own communities.


Abacare can offer full training and paid work immediately to anyone willing to become a professional home carer in Wales.


Neil continued: “We’re urging anyone who needs work and feels they can help us to get in touch immediately. If you’ve previously had a customer-facing role, then you’ll have transferrable skills and we can give you full, professional training too. You will be doing invaluable work supporting those most in need, while, also, protecting the NHS. We have had hairdressers, dry liners and even chefs who are no longer able to work, transfer their skills to us.”


Abacare is urging anyone who needs full-time or part-time, flexible paid work and who has recently been made redundant or laid-off, or who is looking for work for other reasons, to get in touch for an interview.

It can carry out Skype or Facetime interviews, so people don’t have to leave home unnecessarily.


Anyone interested should contact the RCT branch on 01443 742645. People can also find out more information about job vacancies


“We will be able to provide our free, full training on a fast-track basis to make sure everyone we take on is ready. This includes a company induction, first aid, information on dementia, health and safety, food safety, infection control, handling medication and moving and handling service users, with the opportunity to achieve Qualification and Credit Framework (QCF) after the initial three months probationary period. The Government has also taken steps to ensure a quicker turnaround on DBS checks, so we can get people into work even quicker.


“New recruits are given free uniforms, access to national staff discount scheme for all major brands as well as 28 days paid holiday, paid travel between calls and paid mileage.”


Abacare’s core values, instilled into every staff member, include ‘make us proud’, ‘focus on our service users’ wellbeing’, ‘communicate, listen well and speak with respect’, ‘be passionate, honest, caring and considerate’, ‘recruit and develop the very best’ and ‘lead by example’.


It believes it offers inspiring work for inspirational people as well as a flexible and supported working environment.


Abacare is a member of the United Kingdom Homecare Association, Ceretas (formerly British Association of Domiciliary Care), The National Homecare Council and The Information Commissioners Office (Data Protection). It is also registered with the Care Inspectorate Wales.