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Rhondda Cynon Taf Council Customer Services reference numbers

Customer Services at Rhondda Cynon Taf Council
I thank you for getting back with your replies but just a reference number is of little use, We need the name and head of department also e-mail address for person dealing with individual problems.

RE: Residents In Cobden Street Aberaman:
The issue you have raised has been reported and your reference number for this response is 102351729.

RE: Local Residents Concerns Over One Stop Shop Aberaman North
Your querying has been passed to the relevant Departments for action who will respond accordingly
Your reference number for the obstruction issue is 102351555
Your reference number query the shop opening hours is 102351559

RE: Blaengwawr Allotments Aberaman North

This has been reported and your reference number for this response is 102351147.

RE: Rear Lane Violet Street Aberaman North

Thank you for your email.
This has been forwarded to the relevant department who will read and respond accordingly.
Your reference number for this response is 102344792.
Kind Regards, Customer Services

RE: Reinstatement of Tarmac Footpath Coed Dyffryn Development Aberaman

Thank you for your email.

The details have once again been forwarded to the relevant department who will read and respond accordingly.

Your reference number remains 102336333.
Kind Regards,Customer Services

RE: RCT Council Aberdare Roundabout on A4095 requires road markings?
Thank you for your email.
Your email has been logged with our Highways Department and your reference number for this is 102341985. Your email has also been forwarded to the persons listed as per your request.
Yours Sincerely,Customer Services

RE: Overgrown Resident’s Footpath Brecon Place To Lower Station Street Aberaman North

Thank you for your e-mail.
The issue you have raised has been reported and your reference number for this response is 102340367.
To report a wide variety of issues within RCT in future please click on the following link
http://www.rctcbc.gov.uk/en/onlineservices/reportit.aspx
Kind Regards
Customer Services

We note you have not responded to the A Petition To Save Aberdare Sauna http://www.aberdareonline.co.uk/content/petition-save-aberdare-sauna

Please can you inform if you are not allowed to pass on head of departments names an e-mail addresses, just a reference number is of little use with no contact details.