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REVEALED: Over 10,000 complaints by Welsh NHS workers to bosses about lack of staff

Shocking figures uncovered by the Welsh Liberal Democrats show that over 10,000 complaints have been registered by NHS workers in Wales with their bosses about the lack of qualified staff available.

Since 2012, 10,395 official staff complaints have been made to health board bosses in Wales.

Cardiff and Vale University Health Board had the highest number of complaints since 2012 (3,609 complaints). In 2014, 1,489 complaints from staff were recorded with the health board; the equivalent of 12% of the total number of staff working at the health board.

In total, the number of complaints in Wales per year was:

  • 2012: 3000
  • 2013: 2969
  • 2014: 3471
  • 2015 to date: 955

Kirsty Williams AM, Leader of the Welsh Liberal Democrats, said:

“To have this volume of complaints about the lack of staff available is truly staggering.

“These figures paint a picture of a Labour run NHS that is under enormous strain and in desperate need of help.

The Welsh Lib Dems’ More Nurses Bill would see Wales become the first country in the UK with a legal duty on safe nurse staffing levels. It will save lives by ensuring a safe level of nurse staffing in our hospitals.

“Labour’s poverty of ambition in Wales means we have the longest waiting lists in the UK, a desperate shortage of appropriate beds and massively understaffed wards. It’s time the views of patients and staff were listened to so we can finally start seeing real positive change in the delivery of healthcare in Wales.

“Plaid Cymru and the Tories were wrong to walk away from discussions on a cross party commission to look at the challenges facing our NHS. I urge them to put patients first, rather than politics, so that we can all work to make a difference.”

The figures in your area:

Abertawe Bro Morgannwg – 746

Aneurin Bevan – 1841

Betsi Cadwaladr – 1816

Cardiff and Vale – 3609

Cwm Taf – 1112

Hywel Dda – 1271