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Response to the Public Services Ombudsman’s report

Allison Williams, chief executive of Cwm Taf University Health Board, said: “We reiterate our sincere apologies to Mrs M’s family following her treatment in April 2012, and apologise for the distress caused as a result of the failings identified within the report.
“We accept the Public Services Ombudsman’s findings in respect of this case and work is ongoing within the health board to address the report’s recommendations.”