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Life saving - It's all in a day's work....

Three men from Rhondda Cynon Taf Council’s Streetcare team have been branded heroes after they helped save a woman’s life whilst she was out and about with her family.

Paula Roberts, 62 from Pantygraigwen had decided to take a daily walk along with her Staffordshire bull dog, 2 year old grandson and 4 and 6 year old granddaughters. Paula would often take the same route to head to Barry Sidings Country Park to enjoy the sunshine with the family – on this day she decided to cut off the main route and head down the quieter “Pink Hill” route.

Unfortunately on this day, Paula slipped and badly broke her ankle – stranded on the steps holding on to the pram and dog, she had no choice but to ask her 2 granddaughters to head up the hill and look for help. Thankfully for Paula, Stuart Dower, 41, from Pontypridd, Ray Jones, 54 from Brynnau and Lyn Preston, 58 from Beddau were all working in the area.

The three men form part of the Council’s wider Streetcare cleansing team who are out and about 7 days a week, ensuring that our streets and highways are kept clean and safe for residents and visitors to enjoy.

When the three men saw the 2 young girls, they instantly went to help Paula – Stuart, said: “We could see they were upset and when we got to the steps and saw the pram, dog and Paula clutching on to everything, despite the obvious pain she was in, we knew we had to act quickly. Ray phoned for the ambulance and stayed with Paula and myself and Lyn went with the girls to their home to get Paula’s phone to contact their family.”

Ray and Lyn, added: “ It’s all in a day’s work, we didn’t really think it was anything special, we did what anyone would do – we were just glad that we were there and able to help. We’re really glad to see her up and about now and on the mend – she’s looking a lot better today!”

Paula, said: “I’m so grateful to the boys for helping me, I’m not sure what we would have done if they hadn’t come along. It’s been a slow and steady recovery and I had to undergo surgery. It’s been a few months now and I’m finally up and about and getting back to being myself again. I would like to say a massive thank you to the boys.” 

Councillor Ann CrimmingsCabinet Member for Environment, Leisure & Sport, said: “Our dedicated Streetcare team never fail to amaze me and I am proud of Stuart, Ray and Lyn for going over and above to help Paula and her family. Not only do our teams provide vital services across the County Borough - they are also ready to help out if a situation should arise.”  

The Council’s dedicated Streetcare army carry out various roles throughout the County Borough from clearing drains, assisting in road traffic accidents, cleaning town centres, collecting recycling/waste, clearing flytipping, graffiti, litter-picking, highways maintenance and so much more!  

For more information or to report a problem in your area visit or call 01443 425001.