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Improved Nappy/Incontinence Service Coming Soon

Nappy and Incontinence recycling (purple bag) customers will shortly be able to enjoy a more efficient and fully automated service thanks to Rhondda Cynon Taf Council reviewing its scheme.

Rhondda Cynon Taf Council was one of the first Council’s in the UK to introduce the nappy and incontinence recycling service in 2013. Since then the service has proved to be incredibly popular with residents, with over 10,000 eco-friendly households signed up.

In a bid to further improve the scheme and ensure that all the registered users were still in need of the weekly kerbside recycling scheme – the Council has made the service fully automated.

Registered households will shortly be able to check their collection date and days online, order purple bags online and can even sign up for email alerts to remind them to place their purple bags out for collection.

In order to complete the service review, the Council is now asking ALL nappy and incontinence recycling customers to re-register for the scheme and confirm if they still wish to use the service.

This will ensure that all the data the Council holds is up to date and the collections rounds can be as efficient as possible. ALL existing and new customers will need to register for the service BEFORE 4th November or their collections will be temporarily suspended and they will not receive collections from 4th November.

Re-registering or registering for the nappy and incontinence recycling service is easy and can be done in just a few minutes online at:

Alternatively call 01443 425001 between 08.30am and 5pm Monday to Friday.   

Once you have re-registered the Council will contact you and confirm your new collection date/day as this may have changed as a result of service and collection round improvements.

Councillor Ann Crimmings, Rhondda Cynon Taf Council’s Cabinet Member for Environment, Leisure and Heritage Services, said:

“The nappy and incontinence recycling service has been incredibly popular across the County Borough and as a Council we were hailed a trail blazer when we first introduced the service SIX years ago. It is estimated that we use and recycle around 1 Million nappies in RCT and over 20 Million across Wales. The innovative scheme sees the waste product collected and re-produced in Wales in to construction panel boards.

“The new improved service will now use the latest in-cab technology to improve collection routes and allow for an automated service. Registered residents can now also enjoy a collection day look-up function and email alerts.” 

For further information please visit the Purple Bag Collections Changes page, email recycling@rctcbc.gov.uk, call 01443 425001 or follow the Council on Facebook/Twitter