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Governance Review Welsh Ambulance Services NHS Trust

WAST was established in 1998, with NHS Direct Wales2 becoming an integral part of the Trust in April 2007. WAST provides a service to a population of over three million. Emergency Ambulance Services are commissioned on a collaborative basis underpinned by a national collaborative commissioning and delivery framework. All seven of Wales’ Health Boards have signed up to the framework, with emergency ambulances provided by WAST. In July 2015 Tracy Myhill was announced as Chief Executive of the Welsh Ambulance Services NHS Trust (WAST) having held the post on an interim basis since October 2014. The appointment of a new Chief Executive coincided with significant organisation development, much of which relates to the subject matter of this review. Furthermore, there was another significant change in service delivery, the implementation of the new Clinical Model.3 The new Clinical Model aims to prioritise patient care, helping to assess 999 callers from a more clinical perspective to ensure the most appropriate care and response is provided. The new model introduced three new categories of calls, Red for immediately life threatening, Amber for patients who may need treatment at the scene and Green for less-serious calls.

Full report on link

http://hiw.org.uk/docs/hiw/reports/170531wastgovreviewen.pdf?lang=en