Data shows ambulances are reaching more life or death incidents despite an increase in calls.
The data links the ambulance service with the wider Welsh healthcare system and targets areas for improvement. Instead of just measuring time, the 24 Ambulance Quality Indicators (AQIs) measure the quality of clinical care and whether patients are receiving most appropriate treatment for their needs.
The system is designed to ensure that ambulances are dispatched to calls where there is an immediate need to save life or provide treatment. For other less serious cases, alternative treatments such as referrals to other parts of the NHS or telephone advice, are provided.
Siobhan McClelland, Chair of Emergency Ambulance Services Committee (EASC) said:
“The latest set of Ambulance Quality Indicators has been published today (Wednesday January 25th). The data measures the clinical care, operational efficiency and patient experience provided by the Welsh Ambulance Service.
“A total of 24 indicators help us to assess the performance of the ambulance service based on a number of factors; identify where improvements are needed, and assist the ambulance service in directing its resource to where it is most needed.
Today’s published data covers the period 01 October to 31 December 2016 and is available on the Emergency Ambulance Services Committee (EASC) website.