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complaint and found maladministration/ service failure by Cwm Taf University Health Board

PUBLIC SERVICES OMBUDSMAN (WALES) ACT 2005

Notice pursuant to Section 17(3) of the above Act.

The Public Services Ombudsman for Wales has investigated a complaint and found maladministration/ service failure by Cwm Taf University Health Board and has sent a report on the results of his investigation to the Health Board. The complaint related to complaint handling.

A copy of the report will be available on the Cwm Taf University Health Board’s website http://cwmtaf.wales/ and for inspection by the public without charge during normal office hours at Ynysmeurig House, Navigation Parc, Abercynon, CF45 4SN, for a period of 3 weeks from 1 August 2017 and anyone who wishes may take a copy of this report or make extracts therefrom. Photocopies of the report or parts thereof will be provided on payment of ten pence per sheet.

 

Date: 24 July 2017

Allison Williams, Chief Executive