A Rhydyfelin woman who was banned from dialling 999 unless it was a genuine emergency has had her ASBO varied and extended, and is now also prohibited from misusing the 101 number.
Rhondda Cynon Taf Community Safety Partnership’s Anti Social Behaviour Team was first forced to take legal action against Marianne Lane, 49, of Shelly Walk in 2012.
Officers secured an ASBO that banned her from dialling 999, unless it was a genuine emergency, and also from using verbally or physically threatening language or behaviour towards any other person.
Since the order was made, appropriate action has been taken against Lane on several occasions for ASBO breaches.
Unfortunately Ms Lane has also turned her attention to the 101 single non-emergency number, ringing up, often drunk, to report incidents that, when officers attended, often hadn’t happened.
The high volume of calls proved a significant drain on resources of partner agencies.
As a result, the award-winning Anti Social Behaviour Team returned to Pontypridd Magistrates’ Court this month to extend the ASBO and also add another prohibition.
They presented evidence to the court that included almost weekly calls to 101, including reports of assaults and burglaries that had not happened and other information given in a bid to secure the attendance of police officers at her home.
When officers did arrive, they would often find her drunk and she would admit she had called as she was lonely.
As a result, Lane is now banned, until December 16, 2016, from:
Dialling 999 unless it is a genuine emergency
Not to call 101
Not to use verbally abusive or threatening language or behaviour towards another person.
Andrew Mallin, Community Safety & Partnership Coordinator at Rhondda Cynon Taf County Borough Council, said: “
“Despite being banned from dialling 999 and wasting police resources in her original ASBO, Ms Lane then turned her attention to 101, ringing and wasting the time of operators and often ringing and reporting information or incidents that secured a police response to her home address.
“On the occasions she phoned 101, officers frequently arrived to find nothing had happened. This is a massive drain on police resources and also removed officers from the streets and patrols, where they could be assisting residents with a genuine need.
“We had no choice but to return to court in order to extend the prohibitions of the ASBO and also increase the length of the order. As has happened since the original order in 2012, if Marianne Lane breaches these prohibitions, appropriate action will be taken.”
As well as work to reduce the impact of Marianne Lane’s behaviour and offending on the emergency services and the community, the Anti Social Behaviour Team has also commissioned the support and services of other agencies to help her with issues relating to her health and personal circumstances.