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Award-winning service for families

Award-winning service for families

Anthony Ellison, from NAFIS (left) with members of the Family Information Service Team

Rhondda Cynon Taf Council’s family-friendly service to give those who care for, or work with, children the latest information on what’s on offer has secured a national award.

This means parents, carers, guardians or childcare workers can rest assured the information they receive from the Council’s Family Information Service – which showcases a huge range of opportunities, from playschemes to parenting support and training – is the best it can be! The Family Information Service has been awarded the Families First Award by the National Association of Family Information Services (NAFIS).

The Family Information Service (FIS) provides a free information and signposting service to ALL families with children aged 0-25 years. The FIS provide information to parents, carers and professionals about a range of services that support everyday life, such as:

Local Childcare Providers
Free and paid early years provision
Support and advice groups in your area
Flying Start
Activities for children and young people
Childcare Costs
Childcare Providers Grants
The award means that that the service offered by FIS is of high quality and award winning standard.

Anthony Ellison from NAFIS visited the FIS, a part of the Early Years and Family Support Services team in Rhondda Cynon Taf Council this week to officially hand over the award.

It will be proudly displayed by the Family Information Service as testament to the hard work that has gone into ensuring the service accessible, helpful to parents and carers and meets the needs of families and children in the county borough.

Cllr Geraint Hopkins, Cabinet Member for Children’s Social Services and Equalities, said: “There is so much on offer for parents and guardians who want their children to have the best-possible start in life. “From language and play and baby massage sessions, to parent and carers support groups, tips on parenting, childcare advice and more, there really is so much going on.

“We are aware it can be hard to easily access and navigate all this information, which is why we have worked hard to create an excellent, nationally-accredited Family Information Service for the benefit of the communities we serve.”

Find out more by visiting our Family Information Service pages

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